Week Seven

Process Mining
We started this session with a view on why BPM might not work. Using process audit tool we learned relationship between process and enterprise capabilities. Later we turned our attention to process mining. Process Mining is a tool to mine process model and event log. This tool helps us unearth leading process indicators to predict lagging financial performance indicators. We learned a process Mining tool “ProM” and explored how it can help us in process monitoring and control.

Regarding:
Michael Hammer (2007). The Process Audit, Harvard Business Review